FAQs

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Why a curved staircase?
How much?
Why one of yours?
At what point should I work with manufacturer?
Will it fit my home?

Send them pre-curved?
Complete install?
When delivered?
Curved walls first?
Sprial vs. curved?
Flared?
Variety of choice?
How do I design?
Iron handrail or iron rail?
Work with iron?
How long


Why should I choose a curved staircase instead of a less expensive “L” shaped staircase that my builder is suggesting?
First impressions are what sell homes. A curved staircase will add a level of luxury, and sophistication to the entranceway of any home.
In addition to the obvious aesthetic advantages, a curved staircase also increases a home’s resale value. Homeowners and builders alike have found that a curved staircase is a great investment.

How much does a curved staircase cost?
That’s not a simple answer to give anyone. Width, elevation, amount of railing, tread & riser material, stringer material, newel posts, balusters all impact the price. We produce stairs from $2,000.00 to over $400,000.00 depending on the above mentioned items and many others such as carvings, custom iron and glass components as well as delivery and installation. Providing an estimate for your staircase requires getting to know your project in more detail.

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My carpenter can build a curved staircase. Why should I buy one of yours?
We think of our radius staircases as furniture, and they’re superior for many of the same reasons cabinets are: Accurate to within one thousandth of an inch, it’s nearly impossible to achieve this kind of precision without large, floor-mounted machinery and the climate-controlled conditions of a shop. Precision tolerance is now recognized as a safety issue and a 3/16” variance per flight is the maximum allowed by most local and national building codes. Field tools and conditions simply cannot guaranty this degree of accuracy.

At what point in the construction process should I be working with a staircase manufacturer?
The design of a curved staircase depends on the space it will occupy. Ideally, the builder should be working with a curved staircase company at the time the foundation poured. Costly errors can be avoided by careful planning early in the process. We like to be involved early enough to prepare full CAD drawings of the staircase and the surrounding area before framing of this area begins.

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How do I know that your staircase will fit my home?
Our staircases are constructed to one thousandth of an inch precision according to shop drawings we create, and the customer approves. Various components of the staircase, such as treads, risers, and stringers, are fabricated by specialists at our facility. If you choose, all the parts are then assembled to uncover any dimensional mistakes. As a result, we can ship the completed staircase worldwide, confident the customer will experience a trouble-free installation.

My carpenter is not comfortable building a curved a handrail at the jobsite. Can you send them pre-curved?
Yes. All handrails arrive pre-curved to fit your staircase. In addition, we can include any curved landing tread or cove mold the installation requires. All curved members can then be installed in the field in much the same way as their straight counterparts.

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Can you completely install the staircase for me?
Yes. We offer complete installation at the job site. However, this is your most expensive option. To reduce costs, we offer the following alternatives:
1. We can assist in setting the staircase in place and leave you with thorough, easy-to-follow installation instructions. The driver will require several people (varies according to the weight and complexity of your staircase), at least one of which should be a qualified carpenter.
2. Handrails can be pre-installed prior to shipping. This option saves the customer a lot of tedious work while providing a superior attachment method. The completed handrail is disassembled for shipment and numbered for reassembly. Re-assembly at the jobsite requires a carpenter of average experience only an hour or so to complete.

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When should the staircase be delivered?
This depends on the type of staircase you choose. For finished stairs, they should arrive at the jobsite in the latter half of the interior finish trim process, about the same time the cabinets are installed. For Paint grade / Carpet Grade stairs, they can be delivered as soon as the home is dry.

Should I build the curved walls before the staircase is delivered?
We recommend that you wait until the staircase is installed before building any curved walls. This method is generally easier and leaves less room for mistakes.
However, if the staircase is freestanding, all framing can be completed prior to the installation.

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What is the difference between a spiral staircase and a curved staircase?
A spiral staircase usually turns a full circle relatively tightly around a center pole. Spiral stairs are generally used where floor space is limited and can be more difficult to use due to the tight rotation. For most areas building codes prohibit this type of a staircase for a main stair.
A curved staircase has both an inside and an outside radius and rotates more gently. Therefore, a curved staircase is easier to walk on. Some building codes refer to curved staircases as winder staircases.

OK, then what is a flared staircase?
A flared staircase is a straight staircase with one or both sides curved (or flared) at the bottom.

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Do you offer a variety of wood choices? My decorator has specified Brazilian Cherry. Is this a problem?
We can produce a staircase out of virtually any wood you specify. You can even supply the stock. Also, we offer a wide range of standard wood choices, including, pine, mahogany, cherry, soft maple, and red oak. To keep costs low, we produce and stock parts made from these woods in the most commonly requested sizes.

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How do I go about designing my stair?

Simply call us toll free at 1-888-256-STAIR. We have experienced designers on staff who can work out details, code issues, offer alternative designs and economical ways to achieve your design from conceptual renderings to execution.


What if I want an iron handrail or all iron rail system?

In today’s market, iron, brass and bronze handrails are very popular; however there are issues of graspability and code compliance with these products. To limit our liability, we choose not to offer them as options; however we have relationships with great local iron fabricators and will be happy to refer you to them.

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Does that mean you don’t work with iron?

Absolutely not! We stock over 50,000 pieces of iron balusters in various sizes and designs. Chances are that if you have seen it somewhere else, we have it in stock. We also make custom steel balusters to your specifications or can design something for you.


How long does it take to get my staircase?

Depending on the type of stair it can be as little as four days to months if custom finishes and carvings are chosen. For the most part, established accounts usually have a one to two week lead time on approved designs, while first time clients with a unique design usually have an eight to twelve week lead time. For a specific time pertaining to your project, call us at 1-888-256-STAIR.

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Symmetrical Stair
• 2119 Park Central Boulevard N - Pompano Beach, FL 33064 •
• Phone: 954-974-7879 • Fax: 954-974-9115 • Toll Free: 888-256-STAIR •
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